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Title: The relationship between internet use and perceptions of barriers facing small business exporters in developing countries
Authors: Awan, M.A. 
Issue Date: 2011
Journal: Journal of Internet Commerce 
Abstract: This article studies the effect of electronic commerce on perceptions of export barriers in a developing country. Five categories of export barriers were evaluated in this study, including organizational barriers, operational barriers, psychological barriers, product and market barriers, and psychic distance barriers. Findings indicate that perceptions of organizational, operational, psychological, and product and market barriers did not differ significantly based on whether the exporters used electronic commerce or not. However, perceptions of psychic distance barriers were significantly higher in companies with Web sites. Psychic distance barriers included ignorance of the need to conduct research in foreign markets and difficulties with foreign representatives. Results show that the pattern of perception of barriers to export depended upon the kinds of barriers. The study contributes to an improved understanding of the use of electronic commerce for exporting small and medium enterprises in developing countries. © Taylor & Francis Group, LLC.
DOI: 10.1080/15332861.2011.571993
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