Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12216/130
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dc.contributor.authorAbdeldayem, M.M.en_US
dc.date.accessioned2018-02-19T10:11:31Z-
dc.date.available2018-02-19T10:11:31Z-
dc.date.issued2010-
dc.identifier.urihttp://hdl.handle.net/20.500.12216/130-
dc.description.abstractThe critical importance of customer satisfaction in online shopping stores has been recognised in academic research and its literature, in particular. However, studies in this area remain broad and to some extent fragmented. Therefore, the purpose of this study is to test empirically the integrated model of customer satisfaction with online shopping that has been developed by Lee and Joshi (2006). This study draws on 242 questionnaire surveys of university students in Dubai, UAE. The analysis of these surveys reveals that attitudes toward online shopping and the intention to shop online in the UAE are not only affected by ease of use, usefulness, and enjoyment, but also by some other factors such as perceived Web-store traits, channel traits and consumer traits. Copyright © 2010 Inderscience Enterprises Ltd.en_US
dc.language.isoenen_US
dc.publisherInderscience Enterprises Ltd.en_US
dc.relation.ispartofInternational Journal of Advanced Media and Communicationen_US
dc.relation.issue3en_US
dc.relation.volume4en_US
dc.relation.firstpage235en_US
dc.relation.lastpage257en_US
dc.titleA study of customer satisfaction with online shopping: Evidence from the UAEen_US
dc.typeArticleen_US
dc.identifier.doi10.1504/IJAMC.2010.034659-
dc.identifier.urlhttps://www.scopus.com/inward/record.uri?eid=2-s2.0-77955721492&doi=10.1504%2fIJAMC.2010.034659&partnerID=40&md5=8b55d0fb8451b104ea39c556e8b1f9a2-
item.grantfulltextnone-
item.fulltextNo Fulltext-
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