Dubai – a star in the east: A case study in strategic destination branding

Abstract

Purpose Worldwide approximately 200 national economies are competing in the destination market. In 2006, global government and capital expenditure exceeded US°1,480 billion making destination branding an important concept that still remains fragmented and unplanned. Dubai, an emirate of the UAE in the Middle East has been chosen as a case study to explain some elements of successful destination branding. This paper aims to apply a framework developed by Balakrishnan to explain areas of caution when competing in an international market where success is also partially dependent on the macro-environment. Design-methodology-approach The framework was developed by reviewing literature on destination, place, corporate, product portfolio and service branding. The framework was tested using case study methodology. Secondary research was primarily used to develop the case. Findings There is a strong fit with the model suggesting that destinations can use this as a basis for continuity in strategy even as governments change. Based on the analysis and review; a checklist for destination branding strategy was recommended. Research limitations-implications Since, this study depends on secondary research there is some limitations as data in this region is not easily available. Originality-value Destination branding differs in challenges vis-a-vis product and service branding. This paper depicts steps essential for creating a successful branding strategy which can be applied in a real world context to maximize returns for the destination. © 2008, Emerald Group Publishing Limited